Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

📩 How to Start a Return

To initiate a return, contact us at:
trendifystore834@gmail.com
Phone / WhatsApp: +92 320 6631196

Please note: Returns must be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is accepted, we’ll provide a return shipping label and instructions on how to send your package.
Items sent back without prior approval will not be accepted.

⚠️ Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue quickly.

🚫 Non-Returnable Items

Certain items cannot be returned, including:

Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care items (beauty products)
Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

Sale items
Gift cards

If you’re unsure, feel free to contact us before purchasing.

🔄 Exchanges

The fastest way to get what you want is to:

Return your item
Once approved, place a new order

🇪🇺 European Union (14-Day Cooling-Off Period)

If your order is shipped to the European Union, you have the right to cancel or return within 14 days for any reason.

Items must still be:

Unused
In original packaging
With proof of purchase

Refunds

We’ll notify you once we’ve received and inspected your return.

If approved:

Refunds are issued to your original payment method
Processing takes up to 10 business days

If more than 15 business days have passed after approval, contact us at:
trendifystore834@gmail.com